This year’s main stage features an unprecedented keynote line-up from Google Express and MIT Center for Transportation and Logistics

Intelligent Assistants, Machine Learning, Robotics, IoT – Keeping Up with What’s Next in Ecommerce

Wednesday, April 4, 9:00 – 10:00 AM

Ivan Tchakarov, Director of Operations, Google Express



The only constant in ecommerce and direct-to-customer operations and fulfillment is change. Rapid advances in technology and delivery methods are racing to keep up with rising customer and performance expectations, driven not just by Amazon but by the fast-evolving world of ecommerce and retail in general.

In this keynote presentation, Ivan Tchakarov, Director of Operations for Google Express, will talk about the current ecommerce landscape, moves by the major players, the seismic shifts taking place in technology and their implications for fulfillment and logistics operations.


Omnichannel Finds Another Gear: Talking Supply Chain with Best Buy

Wednesday, April 4, 12:30 – 1:45 PM

Mark Irvin, Best Buy’s Vice President of Supply Chain



As omnichannel morphs from “the next big thing” to “just the ways things are done” in commerce, retailers old and new are continually refining their strategy to gain an edge in a hyper-competitive environment and do battle with that company from Seattle.

No company defines this 2.0 to 3.0 revolution more than Best Buy, with a consistent track record of growth in recent years, and ecommerce and omnichannel have been key pillars of that success. Of course, none of that happens without a solid supply chain foundation.

Mark Irvin, Best Buy’s Vice President of Supply Chain, will talk about his team’s role in fueling the company’s many innovations and disruptions. He’ll also speak to the impact of a realignment of the supply chain’s organizational structure in terms of core efficiency and business growth.